Just what the title says, this post contains tips to help you troubleshoot common issues you may have with your Schlage FE595 keypad lock. If that sounds like what you’re looking for, then let’s head right into it.
Lost Programming Code or Programming Code Not Working: How to Troubleshoot
If you’ve lost your Schlage FE595 Programming Code or the Programming Code isn’t working, here is how to go about this issue:
Check the front of your user manual to find the preset Programming Code—usually printed on a white label.
If you don’t have the manual, remove the lock from the door to find the default Programming Code on the back of the keypad assembly—printed on a white label.
Next, restore default settings on your lock to override the lost/not working Programming Code. That is, restoring factory settings on the lock will erase the current Programming Code (that isn’t working) and replace it with the default code, which you already have.
If you’re not sure how to restore factory settings on your Schlage FE595, here’s how:
- Remove the battery cover and remove the batteries. Next, press and release the Schlage button on the keypad.
- Put the battery back in and replace the battery connector. Next, press and hold the Schlage button until it blinks green, followed by a single beep. Ensure you complete this step within 10 seconds.
Now your lock is reset, so you can now reprogram it using the default Programming Code. If you’re not sure how to reprogram the lock (changing the default codes and programming other functions), go here for programming instructions or keep reading.
Can’t Change the Programming Code on Schlage FE595: How to Troubleshoot
If you’re unable to change the Programming Code on your Schlage FE595, chances are you’re not getting the steps correctly or not entering a valid current Programming Code.
To change your Programming Code, you’ll need to enter the current code during the process. For instance, if your current Programming Code is 123456, you’ll need to enter the code before changing it. And if you’ve just reset your lock, your current Programming Code is the default code—find it on the front of your user manual or on the back of the keypad assembly.
Next, follow the steps below to change the Programming Code on your Schlage FE595:
- Enter the current Programming Code, then wait for the Schlage button to light three orange lights, followed by three beeps. Next, press the Schlage button.
- Press 3 and wait for the Schlage button to illuminate three orange lights, followed by three beeps.
- Enter a new Programming Code (6 digits), then wait for the Schlage button to light orange three times, followed by three beeps.
- Re-enter the new Programming Code to complete the process. The Schlage button will illuminate green, followed by one long beep, meaning the operation is successful.
Can’t Change the 4 Digit Code on Schlage Lock FE595: How to Troubleshoot
Changing the 4-digit code on your Schlage FE595 lock requires you to first delete the code, then add a new code of choice.
Note that your Schlage FE595 comes with two 4-digit codes (preset User Codes), and you want to remove the two default codes and add your own codes to ensure security.
That said, follow the steps below to change the default User Codes on your Schlage FE595:
- Enter your current Programming Code, then wait for the Schlage button to flash orange lights three times, followed by three beeps. Next, press the Schlage button.
- Press 6 and wait for the Schlage button to illuminate orange three times, followed by three beeps.
- Enter your Programming Code again. If the Schlage button illuminates green, followed by one long beep, it shows the operation is successful.
Now the default User Codes have been deleted, so you’ll need to add your own codes. Here’s how to do that:
- Enter your current Programming Code, then wait for the Schlage button to illuminate orange three times, followed by three beeps. Next, press the Schlage button.
- Pres 1 and then wait for the Schlage button to flash orange light three times and the lock beeps three times.
- Enter a new User Code (4 digits), then wait for the Schlage button to illuminate orange three times, followed by three beeps.
- Re-enter the new User Code. The lock will flash green once, followed by a long beep—showing the operation is successful.
So that’s all you need to do to create a new User Code on your Schlage FE595 keypad lock. Repeat the steps to add more User Codes—if you want to.
Schlage FE595 Not Locking: How to Troubleshoot
Issues like this could happen if your lock is set to “unlocked” or when the batteries are weak. With that in mind, the first step to resolving this issue is to check whether the lock is set to “unlocked”.
The “unlocked” feature in your Schlage FE595 (if enabled) keeps the lock unlocked until you return it to the lock position.
So, if you’re having issues locking your Schlage FE595, you want to check if the unlocked feature is active; perhaps you activated it in error.
To check whether your lock is set to “unlocked”, head over to the interior assembly and check if the thumb turn is set to the vertical position. If so, it means “unlocked” is activated. Rotate the thumb turn to the horizontal position to activate re-lock.
Now, try to lock your door again to see if it works.
If the issue persists, try replacing the batteries, as low batteries could also cause issues like this. Make sure you don’t mix new batteries with old ones and only use alkaline batteries. Lithium batteries/rechargeable batteries are not recommended.
More so, restore factory settings on your lock if the problem continues after replacing the batteries (see how to reset your lock above).
If this doesn’t help, contact Schlage Customer Support for help.
Schlage FE595 Won’t Open After Accepting a User Code: How to Troubleshoot
Usually, the reason your lock Schlage FE595 may accept a code but won’t open is when Vacation Mode is activated. Vacation Mode (when enabled) makes all User Codes inactive, meaning no User Codes will unlock the lock until it’s disabled.
So if you’re currently experiencing this, try to turn off Vacation Mode on your lock, then enter the code again to see if it works.
To turn off Vacation Mode, simply enter your current Programming Code via the keypad. The Schlage button will illuminate green, followed by a single beep, indicating a successful operation.
You can now try to open your door again with a valid User Code.
Did it work? Awesome! But if not, replace the batteries on your and try to unlock it again.
If the problem persists, the next thing to do is check whether the lock is properly installed. If it’s a new lock (recently installed), and it won’t open with a User Code, chances are it’s not properly installed.
Try to rotate the thumb turn to see if the latch retracts properly. If not, it appears the lock isn’t installed correctly. Remove it from the door and reinstall it. You want to get a professional to help you with the installation if you’re not sure how to do it properly.
More so, try resetting the lock to see if that fixes the problem. See how to reset your Schlage FE595 above.
For the most part, you can troubleshoot several issues you may have with your Schlage FE595 by restoring default settings on the lock. However, other issues require battery replacement and other settings. So be sure to try all troubleshooting steps.
If you’ve reset your lock, ensure you change the default Programming Code to ensure security, and as well prevent anyone else from tampering with your lock’s programming.
You may also like to see how to troubleshoot Programming Code issues in Schlage Connect, Schlage lock not working when cold, and how to fix Schlage Turn Lock issues.